Camera ... is not functioning.....
Have you a secure software like 'Zone Alarm' or 'Symantec Norton AntiVirus' that can block all network software? Just unblock the Hidden Camera software, the program uses network port 4010 by default.
Also, Windows Vista or XP firewall blocks all network software by default, after installation just press the 'Unblock' button.

If the antivirus software blocks the Hidden Camera software you need to add the Hidden Camera program files to the list of exceptions of the antivirus software.

The Manager program file:
C:\Program Files\Oleansoft\Hc\hc.exe

The Employee program file:
C:\Program Files\Oleansoft\Hc\servemp.exe
 

How to hide the 'Hidden Camera' item from the 'Add/Remove program' window of the control panel on all employees PCs?
After installation of the 'Employee' component on the employee computer, just run the 'Uninstall.exe' file. The 'Employee' program will not delete, but the 'Hidden Camera' item will remove from the 'Add/Remove program' window of the control panel.
Also, you can install the 'Employee' component through the 'Quick installer' module from the 'Add-on.zip' file.

We have two individuals who will need to have the manager program on their computer and will need to monitor the same pc's. Is this possible with you product?
Yes, it is possible. The Hidden Camera 250x1 software has two channels. Our customers usually use the second channel for webcam monitoring, but you can use it for second manager. Add the same camera at second manager's PC and set the 4011 port in camera settings. The first channel uses the 4010 port for fist manager's PC, the second channel uses next port 4011. But the second manager will can monitor real time with recording only and he cannot use the off-line mode in version 2.29, the first manager will can use all modes.