Off-the-Shelf and Over Budget: The Real Cost of Generic Software in a Custom World
Mid-market companies routinely choose packaged software to keep initial costs low, only to discover that the long-term financial penalties far exceed what a tailored solution would have required. From process compromises to perpetual workarounds, the true price of generic software is rarely visible on the procurement spreadsheet. This analysis examines when bespoke development stops being a luxury and starts being the smarter investment.